Frequently asked questions.
Packs, odds, sell-backs, shipping, deposits and withdrawals. The essentials.
What is Just Rip It?
A digital pack-ripping platform. You buy a pack priced in CREDITS, the server draws your cards from a published pool with published odds, and the rip plays out live on screen. Every card lands in your vault at its listed value.
What are CREDITS?
CREDITS are the platform’s internal account credit, valued at 1 USD per CREDIT for platform accounting. CREDITS are not a cryptocurrency, token or security, exist only inside the platform, and are not transferable outside it.
Are the odds real?
Yes. Every pack page publishes its full card pool, each card’s value and the exact per-rarity odds. Draws run server-side with cryptographically secure randomness and are written to an audited internal ledger before the animation plays.
What happens to the cards I pull?
They go to your vault. From there you can sell any card back instantly at its listed CREDITS value, keep holding it, or request physical shipping on eligible cards.
How does instant sell-back work?
One click in your vault or on the rip result screen. The card’s listed value is credited to your balance immediately and the movement is recorded in the audited ledger. Sell-backs are final.
How does shipping work?
Request shipping from your vault with your delivery address. Our team reviews each request, sources and ships the physical card where available. While a request is open the card cannot be sold back. Shipping times and availability vary; we will contact you if a card cannot be fulfilled.
How do I deposit?
Open your Wallet and send crypto on any supported chain (Ethereum, Base, Polygon, Arbitrum or Solana) to your personal deposit address. Deposits are detected automatically, pass AML review, and credit as CREDITS at the recorded USD rate.
How do withdrawals work?
Request a cash-out from your Wallet in supported crypto to your own wallet address. The CREDITS amount is reserved immediately, the current sales fee applies to the gross value, and payouts are executed manually after compliance review.
What are prize coins?
A non-cash bonus currency earned automatically on every rip. Spend prize coins on prize-box entries for scheduled draws. Prize coins cannot be withdrawn, transferred or exchanged.
What are the AML & KYC requirements?
All accounts must pass AML & KYC verification before deposits are credited or withdrawals are processed. We may request additional information at any time and may refuse, reverse or hold transactions that fail compliance review.
Who can use Just Rip It?
You must be at least 18 years old (or the higher legal age in your jurisdiction), pass AML & KYC verification, and reside in a territory where the service is permitted.
A rip or request looks wrong. What do I do?
Contact support with the rip ID or request ID shown in your Wallet history. Every rip result is stored server-side and can be audited against the ledger. Do not resubmit or resend funds while a request is under review.
Still need help?
Reach the operator through the official support channel listed in your account communications. See also our Terms of Service.